Operations Coordinator (m/f/x) Total Cargo Expertise GmbH

  • Frankfurt
  • Kennziffer: 142

Total Cargo Expertise GmbH, a 100% subsidiary of ECS Group, is hiring at their office in Moerfelden-Walldorf, Germany. ECS Group is the worldwide leading GSSA (General Sales and Service Agent) for Air Cargo with more than 1000 employees and 140 offices in 48 countries.


What to expect:

  • Support to Operations Management
  • Main tasks: Daily Cargo Operations, Charter Operations, Freighter Planning & Supervision
  • Assist to implement new products into network
  • Development of Safety Management System
  • Maintenance of the Cargo Operations Manual
  • Steering of the acquisition processes for new Ground Handling Agents (GHA) including Cost Performance Index (CPI) analysis
  • ULD Management for the complete network
  • Issuance, Implementation and Control of worldwide applicable procedures (Standard Operating Procedures – SOP)
  • Support and Assistance for follow up of Non-Conformities of Quality Audits and other incident reports including escalation process and definition of corrective/preventive actions
  • Development of product portfolio (e.g. Active Cooling / Pharma products, Special Cargo Handling etc.)
  • Support on the Implementation and Optimization of Operational Cargo IT Systems
  • Execution of special tasks and projects delegated by the management



  • Degree in Economics, Aviation Management or equivalent commercial education
  • Minimum of 2 years work Experience in Aviation Industry – Air Cargo experience preferred
  • Fluent spoken and written English, other languages of advantage
  • Excellent analytical and communication skills
  • High level of flexibility, motivation, individual responsibility and team spirit
  • Ability of evaluating, analysing and resolving complex situations and issues
  • High flexibility with regards to working ours and shift systems
  • Ability to work on weekends and public holidays
  • High national and international travel requirement
  • Driver’s license (equivalent to German Category B)


Our offer:

  • A young, dynamic and international team
  • A varied and challenging role in a highly multinational and innovative company 
  • Essential position in a global leading air cargo sales & service agents (GSSA) group
  • Team spirit and a passion for aviation & air cargo industry
  • Competitive and performance-based remuneration
  • Flexible office (home office possibilities)

Are you interested in joining our team? Then please provide your full documents, including motivation letter, curriculum vitae, certificates and your salary expectations via E-Mail to Mrs. Sarah Scheibe (s.scheibe@ecsgroup.aero)