Airport Planner / Contractor (m/f/x) Star Alliance Services GmbH

  • Anywhere/Remote

Star Alliance Services GmbH based in Frankfurt, is the full time organization that coordinates alliance activities and manages joint projects on behalf of the world’s largest airline alliance.

The Customer Experience department is searching for an experienced:

Airport Planner / Contractor

The Airport Planner / Contractor can be based anywhere/remotely around the globe. He/she will work closely with and will be supported by and provided direction from the Director of Airport Experience within the Customer Experience Department, based in Frankfurt, Germany.

Scope of Services include:

  • Support Star GmbH HQ in Airport products and projects
  • Generate planning data from sourcing airlines; information for required functionalities and scope for timely analysis
  • Generate Star Alliance consolidated airport infrastructure requirements; document as necessary and as agreed
  • Provide analytical support (in terms of planning data) for all products and solutions at airports (utilization, size of facility, passenger flows, capacity, etc.) to deliver planning recommendations
  • Provide Airport simulations; model and test different infrastructure and operational solutions and scenarios to deliver planning recommendations
  • Develop financial information and business cases for specified airport products and projects
  • Assist in discussions with airport authorities and other bodies as required
  • Deliver project reports
  • Follow the Star Alliance project management guidelines, principles and necessary documentation
  • Support with presentations to airlines and committees
  • Ensure timely updates, reports and presentations for meetings as required
  • Attend meetings as required
  • Liaise and work with other business units, product owners and project managers   

Requirements – Qualifications / Education / Knowledge and Experience / Skills

  • 5-10 years of working experience, mainly in the airline industry in the area of airline and airport operations
  • Experience in working with capacity and resource planning tools
  • University degree in business or related fields an advantage
  • Experience in airport process improvements, airport systems and products
  • Sound knowledge of airline support functions and the inter- relationships with airport services departments
  • Digital trend and technology knowledge in the service / aviation industry of advantage
  • Evidence of previous achievement in managing projects including modelling, research, collation of data, analysis and presentation of results/findings
  • Information Technology, digitalization, e-commerce knowledge preferred
  • Good understanding of financial planning and budget techniques including business case preparation
  • Very good relationship and inter-personal skills
  • Willingness to travel occasionally

This is a unique opportunity for highly-skilled and self-starting professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travelers who travel on our partner airlines.

Working Conditions

This is a contractor position for 12 months, working remotely. Starting on 01 February 2019.

Interested? Then give us the opportunity to get to know you and submit your letter of interest and CV in English by 09 January 2019, indicating your possible starting date to

Star Alliance Services GmbH Frankfurt
Airport Center, Main Lobby 
D-60546 Frankfurt